FAQ
FAQ
Byenveni Lakay is a house and apartment search app designed to connect renters, buyers, and property owners with a streamlined platform, focusing on accessibility and ease of use. The app also highlights properties tailored to individuals looking for safe, family-friendly, and culturally enriched communities.
Byenveni Lakay focuses on user experience by offering curated neighborhood insights, community reviews, and tools for connecting directly with property owners.
The app primarily features properties in the US and will expand to additional locations soon.
Using the App
Use the advanced filters to set your budget, preferred location, property size, amenities, and safety features.
Yes, you can request a viewing appointment by selecting the “Schedule Viewing” button on a property’s listing page.
Absolutely! Each listing includes detailed neighborhood profiles with information on schools, transportation, nearby amenities, safety ratings, and community culture.
Yes, you can filter your search results to display only furnished properties by selecting the “Furnished” option in the filter menu.
Yes, use the “Share” button on any listing to send it via email, text, or social media directly from the app.
Account and Payment
Yes, features such as saving properties, messaging owners, posting listings, and scheduling viewings require creating a free account.
Byenveni Lakay accepts major credit/debit cards, PayPal, and mobile payment options like Apple Pay and Google Pay.
We use advanced encryption and secure servers to ensure all user data and transactions are protected.
Property Listings
Sign in to your account, click “Add Listing,” and fill in details like property type, location, price, amenities, and upload photos. Listings can go live immediately after our verification process.
Every listing is reviewed by our team to ensure accuracy and prevent fraud. Users can report suspicious or inaccurate listings for further review.
Byenveni Lakay does not support properties in multiple countries. But we hope to in the future.
Yes, the app includes a translation feature to convert descriptions into multiple languages, including Haitian Creole, French, and Spanish.
Support and Technical Issues
Use the “Forgot Password” option on the login screen, or contact support at support@byenvenilakay.com for assistance.
Navigate to the “Help and Support” in the app and submit a ticket.
Yes, you can block users and report inappropriate behavior through the app’s messaging feature.
Future Features
We are working on adding a secure rent payment system to help tenants and landlords manage payments directly through the app.
We are developing a feature to connect users with local housing resources, such as assistance programs or low-income housing opportunities.
Yes, future updates will include options for users looking to invest in residential or commercial real estate.